TSNE MissionWorks (formerly Third Sector New England) is a management support organization that partners every year with hundreds of nonprofits, foundations, community-based groups, and others working for social change. Our mission is to provide information and services to build the knowledge, power, and effectiveness of individuals, organizations, and groups that engage people in community and public life. The ultimate intention of our work is to create a more just and democratic society.
We assist a wide range of organizations in the social sector with a mix of management support and capacity building services in consulting, financial and grants management, business administration, human resources, compensation and benefits administration, professional development training and research in nonprofit fields of practice.
As a leading voice and capacity builder in the nonprofit sector, TSNE MissionWorks is committed to learning and building our practices and values around diversity, inclusion and equity, and working in a culturally proficient way with our staff and the organizations and communities we serve. We actively cultivate a work environment that values the experiences of individuals in an open-minded and collaborative atmosphere.
Reporting to the Training and Learning Manager (TLM), the Assistant Program Manager supports the Consulting, Executive Transition, and Training Department (CET). The Assistant Program Manager oversees the planning, implementation, and tracking of short-term engagements and long-term programs including the Better Nonprofit Management Training Series, Emerging Consultants Training, What’s Next: Leading a Thriving Transition and various other programs offered by CET. The Assistant Program Manager also helps to lead the research and development of future workshops, trainings, and other customized engagements.
REPORTING TO THIS POSITION
ESSENTIAL JOB FUNCTIONS
The Assistant Program Manager will assist the TLM in ensuring successful program planning and implementation; curriculum development; program personnel supervision and support. Other duties include training, workshop and meeting facilitation, research and development of new materials, and working cross-departmentally to support internal program integration as well as the provision of integrated services to clients.
- Assist with defining the scope of training and other programs in collaboration with the PLM and other program managers and CET Director;
- Create and track detailed work plans for cohort programs to identify and sequence actions and resources needed for successful delivery;
- Assist with research, develop, and organize program materials;
- Assist with write, test, and refine new curricula;
- Collaborate with the Evaluation/Learning and Impact team to develop objectives and measures for monitoring and evaluation throughout and upon completion of programs;
- Develop forms and records to ensure that all program information is appropriately documented and secured;
- Facilitate learning sessions with program staff and senior management to support ongoing development of programs and organizational learning;
- Assist with conducting ongoing research and analysis to determine the sector’s training needs, best practices and current capacity building efforts.
- In consultation with team members, recruit, interview and select staff and trainers with appropriate skills for program/training activities;
- Contract qualified consultants and vendors to work on the program as appropriate;
- Assist with managing and support program staff;
- Manage and oversee scheduling, venue and registration logistics;
- Assist with managing funder deliverables such as reporting, communication, coordination and promotional materials;
- Provide intake support, ensuring effective matching of individual and/or organizational needs to training services;
- Ensure that participant data is gathered and inputted in a timely manner.
- Support the TLM with facilitating and delivering workshop and training content in conjunction with internal trainers and external contractors as needed;
- Provide program personnel supervision and support;
- Work with internal communications and other team members, expand online visibility and web-based accessibility of workshops and training materials through live streaming, webinars, and blogs;
- Assist with monitoring the progress of training programs and make adjustments as necessary to ensure the successful completion of the program in collaboration with staff.
- Ability to travel regionally and nationally to support, and assist on the coordination and management of off-site training programs;
- Ability to occasionally work outside of normal business hours including weekends;
- Undertake other tasks that are consistent with the position, as assigned.
DESIRED QUALIFICATIONS AND SKILLS
- Two or more years of experience as program coordinator or assistant program management in Nonprofit;
- Thorough understanding of project/program management techniques and methods;
- Demonstrated strong analytical skills and the ability to summarize data, interpret results, and effectively present information to program staff, partners and donors;
- Proficient in Microsoft software suite; and the ability to learn new systems quickly and enthusiastically;
- Strong written and analytical skills including the ability to synthesize and write about program and services for varied audiences;
- Knowledge of data analysis, reporting and budgeting;
- Demonstrated cultural competency and understanding of the value of diversity in the workplace, with an ability to work collaboratively with people of diverse backgrounds, traditions, customs and personalities;
- Commitment to the work of social and economic justice organizations;
- Excellent communication and interpersonal skills;
- Experience working with a range of stakeholders;
- A strong commitment to excellence;
- Ability to play close and accurate attention to detail;
- Ability to juggle tasks and multiple priorities while meeting deadlines in a fast-paced environment;
- Experience in leveraging available resources (financial, people, etc.) to develop responsive and effective programming;
- Experience in engaging different communities and designing responsive and aligned initiatives.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions.
Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is required to:
- Talk, hear and see in the normal range with or without correction;
- Use hands or fingers, handle, or feel objects, tools or controls;
- Move, Traverse; sit (usually for longer periods of time); reach with hands and arms; occasionally Ascend/Descend; and position self (to), move;
- Occasionally lift and/or move up to 25 pounds;
- The noise level in the work environment is usually moderate;
- Job is not subject to significant occupational or environmental hazards;
- Likelihood of personal injury would be relatively slight;
- Environmental and work hazards are not present to a measurable degree.
We strongly encourage online applicants. Please submit your resume and cover letter below.
TSNE MissionWorks envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE MissionWorks actively seeks people who bring diverse backgrounds and perspectives to join us in our work.
As an EOE/AA employer, TSNE MissionWorks will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.