For more than 60 years, TSNE MissionWorks (formerly Third Sector New England) has been a trusted partner to hundreds of nonprofits, foundations, community groups, activists, and advocates who are making a difference in their communities, our country, and the world.
The management and consulting services, training programs, and community-based grants and investments we offer are designed to meet the needs of complex and growing organizations by strengthening communication and leadership skills, facilitating learning and strategic thinking, and providing practical and operational support to individuals — all toward the goal of increasing their mission impact. Our ongoing partnerships with foundations, service providers, community groups, nonprofits and thought leaders provide us with opportunities for reflection and learning — which strengthens our own programs and services and provides an opportunity to explore trends in the nonprofit sector.
We continue to deepen our partnerships, expand our programs and resources, evolve to meet the needs of a rapidly changing nonprofit landscape, and pursue excellence in the services we offer to hundreds of mission-driven organizations every year — so together we can create a more just and democratic society. In doing so, we have a longstanding commitment to racial equity and social justice. Our community funding program, The Inclusion Initiative, is well-regarded. There is an opportunity to better integrate current field learning regarding racial equity work into our programs. Internally, there is ongoing work on interracial and intercultural trust and understanding. Enhancing cultural competency, communication and the capacity to work effectively with diverse community-based organizations is our priority.
The Executive Assistant will perform a high level of diverse clerical, administrative, and general office assistance and support, to ensure an efficient, and positive work environment for MissionWorks’s CEO and members of the Leadership team, in support of its work in forwarding our mission with our external clients and internal teams. Responsibilities include overseeing day-to-day operations as delegated by the CEO while serving as primary liaison to internal and external partners on behalf of the CEO. The Executive Assistant functions as an extension of the CEO by anticipating needs and proactively addressing issues with an emphasis on sound judgment and initiative and confidentiality, with appropriate but minimal direction.
This position facilitates efficient execution of the CEO’s activities by vetting internal and external requests, directing assignments to appropriate staff, working closely with TSNE Leadership team members, managing internal and external correspondences, taking the lead in briefing preparation, and managing special events.
ESSENTIAL JOB FUNCTIONS
- Executive Support - Provides a high level of administrative support, anticipating and executing on the complex, dynamic needs of the CEO. Completes a broad variety of administrative tasks including: managing extremely active calendars of meetings; reading, researching, and routing correspondence and other materials appropriately; drafting letters and documents; collecting and analyzing information; filing documents; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Provides strategic input and advises the CEO when appropriate, on organizational priorities to aid in decision-making, problem-solving, and meeting preparation. Oversees timely completion of expense vouchers and travel and expense reports. respond to requests in a timely fashion and prioritize competing demands;
- Communications Management - Works closely and effectively with CEO and staff to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Ensures ample time and resources are available on the CEO’s calendars to complete critical tasks. Proactively manages all correspondence from the CEO's office. Oversees the preparation, production and distribution of background and briefing materials and itineraries related to meetings, presentations, deployments, conferences, and travel. Acts as the CEO's proxy and primary point of communication with Board members, and other constituencies, as appropriate. Assists in coordinating the agendas of the Leadership Team and Board meetings. Serves as note taker in assigned meetings to ensure that the priorities of the CEO are recorded and communicated and advises the CEO on the status of multiple projects. Prioritizes conflicting needs; handles matters expeditiously, proactively, confidentially and follows-through on projects to successful completion, often with deadline pressures;
- Management Support - Serves as liaison between the leadership team, committees, board, staff and the CEO; Participates as an adjunct member of the Leadership Team including assisting in scheduling, agenda setting, and attending meetings. Tracks deliverables and action items from the meetings for the CEO;
- Office Management - Works with management and facilities staff to oversee maintenance of all office materials and equipment needs; arranges for repairs as needed. Creates and maintains an inventory of office supplies. Effectively manages relationships with vendors. Orders breakfast, lunch and other supplies for staff-related events;
- Undertake other tasks that are consistent with the position, and as assigned by the CEO.
DESIRED QUALIFICATIONS AND SKILLS
Strong preference for at least 3 years of senior level experience supporting C-level management; experience providing support in a nonprofit organization is preferred. Outstanding organizational skills, experience in a fast-paced environment, meticulous attention to detail, the ability to successfully prioritize and manage multiple duties, and excellent independent judgment to act on behalf of the CEO when appropriate are highly desired. Must be calm and efficient under pressure and able to handle a wide variety of activities and confidential matters with discretion. Will require a time commitment and flexibility commensurate with the needs of the CEO.
(We will consider exceptional candidates who do not meet these requirements but otherwise demonstrate a strong combination of the specific qualifications and skills described below).
- Outstanding verbal and written communication skills;
- Ability to exercise sensitivity, discretion, judgment, tact and diplomacy given that information handled may be confidential and complex in nature;
- Excellent people skills, including networking, organizing, and inspiring excellence;
- Detail-oriented and possess strong organizational skills;
- Demonstrated ability to multi-task, react and think quickly;
- A self-starter with a strong sense of ownership and involvement with the initiative to proactively troubleshoot and identify potential problems and resolve conflicts.
- Ability to know when to seek clarification or assistance;
- High energy level, enthusiastic, and eager to do what is necessary to be successful;
- Ability to learn quickly, to respond/react quickly to changing priorities and to be dedicated to completion of required tasks;
- Ability to build effective professional relationships with stakeholders including staff, Board members, external partners, and donors;
- Superior computer skills (MS Office Suite & Google Suite, required; Salesforce experience a plus); ability to gather data, compile information, and prepare reports;
- Must be committed to the work of social and economic justice organizations.
PHYSICAL DEMANDS/WORK ENVIROnMENT
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is regularly required to:
- Talk, hear and see in the normal range, with or without correction;
- Use hands and fingers and handle and feel objects, tools and or controls;
- Stand; walk; sit (usually for longer periods of time); reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl;
- Occasionally lift and/or move up to 25 pounds;
- The noise level in the work environment is usually moderate;
- Job is not subject to significant occupational or environmental hazards;
- Likelihood of personal injury would be relatively slight;
- Environmental and work hazards are not present to a measurable degree.
We strongly encourage online applications. Please attach your resume and cover letter.
We also accept applications by mail or fax. Send to:
Attn: Employment Manager
89 South Street, Suite 700
Boston, MA 02111
Or fax to: 617.896.9393.
TSNE MissionWorks envisions a society grounded in principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors each individual as a whole person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE MissionWorks actively seeks people who bring diverse backgrounds and perspectives to join us in our work. We value the unique talents and contributions of each of our employees.
As an EOE/AA employer, TSNE MissionWorks will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.