Jobs: TSNE

Senior Fiscal Sponsorship Operations Manager, TSNE MissionWorks

Boston, Mass.
Jun / 20 / 2018

ORGANIZATION OVERVIEW

For more than 60 years, TSNE MissionWorks (formerly Third Sector New England) has been a trusted partner to hundreds of nonprofits, foundations, community groups, activists, and advocates who are making a difference in their communities, our country, and the world.

The management and consulting services, training programs, and community-based grants and investments we offer are designed to meet the needs of complex and growing organizations by strengthening communication and leadership skills, facilitating learning and strategic thinking, and providing practical and operational support to individuals—all toward the goal of increasing their mission impact. Our ongoing partnerships with foundations, service providers, community groups, nonprofits and thought leaders provide us with opportunities for reflection and learning – which strengthens our own programs and services and provides an opportunity to explore trends in the nonprofit sector.

We continue to deepen our partnerships, expand our programs and resources, evolve to meet the needs of a rapidly changing nonprofit landscape, and pursue excellence in the services we offer to hundreds of mission-driven organizations every year—so together we can create a more just and democratic society. In doing so, we have a longstanding commitment to racial equity and social justice. Our community funding program, The Inclusion Initiative, is well-regarded. There is an opportunity to better integrate current field learning regarding racial equity work into our programs. Internally, there is ongoing work on interracial and intercultural trust and understanding. Enhancing cultural competency, communication and the capacity to work effectively with diverse community-based organizations is a priority.

POSITION SUMMARY 

The Senior Fiscal Sponsorship Operations Manager is responsible for overseeing the department that provides services for a portfolio of fiscally sponsored client organizations that are quasi-independent nonprofits. Working closely with the Senior Finance Manager and the Finance team, the Senior Operations Manager will oversee the Operations Managers that provide support in intake, finance, consulting, human resources, legal and organizational development, ensuring client organizations achieve long-term goals through the receipt of effective and courteous operational support.

REPORTING TO THIS POSITION

FS Operations Managers

ESSENTIAL JOB FUNCTIONS

Management and Supervision

  • Ensure effective and efficient day-to-day operations of a program management team serving 80+ nonprofit organizations with assets totaling over $40M;
  • Lead and manage a team of Operations Managers who are responsible for coordination of services for clients organizations with budgets that range between $100,000 and $5M;
  • In partnership with the Finance team, design and implement grants, awards, and donor management processes, procedures, and reporting tools;
  • Develop, implement, and refine procedures, processes, templates, and reporting tools to support client organizations in their regular analysis, assessments, and updating of program portfolios; 
  • Train and develop Operations Managers, including developing onboarding tools and ongoing trainings;
  • Support healthy team dynamics and collaboration.

Program Management and Oversight

  • Ensure cross-organizational support of FS services by collaborating regularly with the Senior Finance Manager; Ensure integration between Operations Administrators/Managers and Finance Managers supporting like projects;
  • Work collaboratively as needed with Human Resources Director, Controller, Chief Financial Officer and Director of Programs to address complex, strategic issues within projects;
  • Communicate regularly with FS projects, ensuring they are receiving excellent service, and resolving issues that are elevated;
  • Serve as a resource for FS staff on organizational development and management best practices;
  • As needed, review FS program/grant reports to identify issues;
  • Ensure clear, accurate, and timely program and grant reporting is provided;
  • Ensure program/grant review processes and reports flag potential organizational, grant related and financial risks for client organizations;
  • Oversee reporting to projects (monthly and real time) and funders to promote clarity and usefulness, as well as ensure that systems fully capture compliance with funder requirements.

Other Responsibilities

  • Define the strategic position of the FS Program in terms of impact and sustainability;
  • Implement and monitor through program planning, ongoing learning, and evaluation;
  • Work as part of the TSNE program team to address opportunities for improvement of overall fiscal sponsorship services;
  • Work collaboratively with TSNE staff to assess potential new business development opportunities;
  • Represent TSNE with National Network of Fiscal Sponsors; 
  • Represent the program internally, collaborating with other TSNE departments to develop coordinated cross-organizational initiatives, including strategically designed and implemented capacity building services and tools. Undertake other tasks that are consistent with the position, as assigned by the Supervisor.

DESIRED QUALIFICATIONS AND SKILLS 

(We will consider exceptional candidates who do not meet these requirements but otherwise demonstrate a strong combination of the specific qualifications and skills described below).

  • Five or more years of experience in a nonprofit leadership position;
  • Experience with managing budgets preferred; 
  • Prior experience working in grants management helpful;
  • Strong project management skills;
  • Outstanding relationship management skills with significant experience;
  • Proficiency with MS Office suite and enterprise information systems such as Salesforce;
  • Ability to pay close attention to detail;
  • Demonstrated skill in providing a high level of service to multiple clients, ideally in a nonprofit context;
  • Experience working as part of a team delivering coordinated services highly desirable; 
  • Superior written and verbal communication skills, with demonstrated diplomacy and tact;
  • Strong track record working flexibly in demanding situations;
  • Good creative problem-solving skills;
  • Ability to manage multiple timelines and reporting processes;
  • Ability to juggle multiple tasks and priorities;
  • Ability to work in a fast paced, multi-cultural environment;
  • Commitment to the work of social and economic justice organizations.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. 

Work is performed in an office environment and in close proximity to other workers. 

While performing the duties of this position, the employee is required to:

  • Talk, hear and see in the normal range with or without correction;
  • Use hands or fingers, handle, or feel objects, tools or controls;
  • Move, Traverse; sit (usually for longer periods of time); reach with hands and arms; occasionally Ascend/Descend; and position self (to), move;
  • Occasionally lift and/or move up to 25 pounds;
  • The noise level in the work environment is usually moderate. Job is not subject to significant occupational or environmental hazards;
  • Likelihood of personal injury would be relatively slight;
  • Environmental and work hazards are not present to a measurable degree.

TO APPLY

Click here to apply online.

 

TSNE MissionWorks envisions a society grounded in principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors each individual as a whole person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE MissionWorks actively seeks people who bring diverse backgrounds and perspectives to join us in our work. We value the unique talents and contributions of each of our employees. 

As an EOE/AA employer, TSNE MissionWorks will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.