Our Work

We strive to increase the affordability of our services to the organizations who need us the most, increase service to nonprofits that work with historically marginalized communities, and ensure that the organizations we support are committed to social justice.

Executive Search

We offer a personalized approach to executive search and transition with the resources and capacity of a larger institution. We’re dedicated to diversity, equity, and inclusion, not only in values, but in practice.

Our Annual Report

In our 2022 annual report, we unveiled our updated mission, vision, values, and goals, along with a new three-year strategic plan.

Research and Publications

We are commited to do the work across the nonprofit sector to build a more equitable society. Read our research and publications aimed towards creating change.

Insights Blog

Learn from voices across TSNE and the nonprofit sector about equity, nonprofit best practices, and more.

Salary Database

View salary data by organization budget, employee population, location, or field of service. Salary information represents reporting on nearly 35,000 individual salaries.

Coming Soon

Training and Events

Our future workshops, trainings, and events.

About Us

We are a capacity building organization that partners with nonprofit organizations to provide the services, programs, and resources they need to support their communities and ultimately, create a more equitable society. 

Careers

Come work with us. Our office is located in the NonProfit Center at 89 South Street in downtown Boston. We value our nonprofit workforce by providing a comprehensive benefits package.

Nonprofit Jobs

As a fiscal sponsor, we are the employer of record for more than 50 organizations across the country. Find opportunities across the country.

Contact

Find our office address, phone number, fax, social media, directions, and parking.

Overview of Tools

Discovery Interviews

Used in the information gathering stages of a project. Discovery Interviews are conversation between the organization and constituents that allows for those we serve to guide the conversation, and the organization’s sole purpose is to listen.

Learn more about Discovery Interviews here.

 

Personas

We use personas to help make meaning of the data gathered in Discovery Interviews. The persona is a reliable and realistic representation of those you serve or aim to serve with the solution you are designing.

Learn more about personas here.

 

New & Improved Tools

For tools of planning, information gathering, and for ideation, we use an extensive toolkit developed by New & Improved, LLC. These tools guide us in brainstorming many different ideas (divergent), and to help us choose the best idea to move to design (convergent).

Check out the New and Improved toolkit.

 

Feedback Grid

To test ideas that come out of ideations, we use the Feedback Grid to capture real-time feedback in a fast, cost effective manner. This is great for testing an idea, prototype, or just exploring a new concept.

Learn more about feedback grids here

 

User Stories

Moving beyond Discovery Interviews, user stories allow us to hone in on the specific needs of our constituents. Originally used in software, a user story is an informal, quick way to capture the need of an individual you are servicing. User stories should always be written in the perspectives of the constituent that will use your end product. They typically follow a simple template: As a <type of user>, I want <some goal> so that <some reason>.

Learn how to write good user stories here.

 

Needs Assessments

Once we have determined needs to focus on, we form a holistic understanding of the needs of our constituents, we co-create with them a needs assessment. We use the user stories as the foundation. You can see an example of one here.

 


Design Thinking

The foundation of our Lab is an adapted a design thinking process that allows us to center our constituents and ensure that they have a “seat at the table.” Learn more about our process here.  

 

Agile Mindset

We approach our work with a mindset that focuses on adaptive planning, iterative design, and openness to constant change. Learn more about the Agile process.