Our Work

We strive to increase the affordability of our services to the organizations who need us the most, increase service to nonprofits that work with historically marginalized communities, and ensure that the organizations we support are committed to social justice.

Executive Search

We offer a personalized approach to executive search and transition with the resources and capacity of a larger institution. We’re dedicated to diversity, equity, and inclusion, not only in values, but in practice.

Our Annual Report

In our 2022 annual report, we unveiled our updated mission, vision, values, and goals, along with a new three-year strategic plan.

Research and Publications

We are commited to do the work across the nonprofit sector to build a more equitable society. Read our research and publications aimed towards creating change.

Insights Blog

Learn from voices across TSNE and the nonprofit sector about equity, nonprofit best practices, and more.

Salary Database

View salary data by organization budget, employee population, location, or field of service. Salary information represents reporting on nearly 35,000 individual salaries.

Training and Events

Our future workshops, trainings, and events.

About Us

We are a capacity building organization that partners with nonprofit organizations to provide the services, programs, and resources they need to support their communities and ultimately, create a more equitable society. 

Careers

Come work with us. Our office is located in the NonProfit Center at 89 South Street in downtown Boston. We value our nonprofit workforce by providing a comprehensive benefits package.

Nonprofit Jobs

As a fiscal sponsor, we are the employer of record for more than 50 organizations across the country. Find opportunities across the country.

Contact

Find our office address, phone number, fax, social media, directions, and parking.

Resource List

The Learning Lab uses the resources below as a part of its human-centered and design thinking process. This list of tools and resources can be helpful to organizations interested in developing their own user-centered design-thinking projects. TSNE is not the author of these tools and this list is not intended to be an instructional guide.

1: Learning from Our Constituents and Communities

Discovery Interviews

TSNE conducts Discovery Interviews during the information gathering stages of a project to create dialogues between organizations and their constituents.  These interviews make space for those we serve to guide the conversation and provide insight. TSNE conducts discovery interviews with our constituents and community based organizations to better understand the needs of under-resourced organizations and groups. Learn more about conducting interviews here.

User Stories

The Learning Lab employs user stories to focus on and explore the specific needs of our constituents. A user story is an informal and quick way to capture the needs of your constituents and should always be written from their perspective. The Learning Board writes user stories to help TSNE understand our client’s underserved and chronic organizational needs. Learn how to write good user stories here.

2: Making Meaning of Learnings 

Personas

The Learning Lab uses personas to make meaning of the data gathered from the discovery interviews. The persona is a reliable and realistic representation of those you serve, or aim to serve, with your potential design. The Learning Lab uses personas to help staff conceptualize our diverse constituents. Learn more about personas here.

Needs Assessments

Once the Learning Board completes the user stories and decides on the list of most crucial needs, they create needs assessments to identify the goals in meeting each need and the gaps that are preventing those needs from being met. The Learning Board created 10 needs assessments on our constituents’ most urgent underserved needs. See an example of a needs assessment here.

3: Co-Creating Potential Solutions

Rapid Prototyping 

It can be difficult to conceptualize people’s ideas. Prototyping allows people to bring their ideas to life through drawing, playing, and creating. It’s also a great way to ensure you and your constituents have a shared understanding of potential new services, programs, or any actualized ideas. In the Learning Lab, we prototype with our constituents by asking them to draw their ideas, whiteboard their processes, and design an empty box as if it was their product. Learn more about prototyping here.

Feedback Grid

The Learning Lab uses different tools to test new ideas and capture real-time feedback in a fast, cost effective manner. We continuously use these testing tools with our Learning Board and other community-based groups in order to solicit feedback on new designs and explore new concepts. Instead of asking extensive questions, we simply provide our constituents a prototype or concept and ask them what they like about it,that they would change to make it better, and opportunities to reimagine it. Learn more about feedback grids here.